Scam Phone Calls Impersonating Microsoft/Windows Team For Your Credit Card Information

The Microsoft/Windows team wants to specifically call me?!

I sure must be fortunate and it’s a good thing Microsoft takes the time to call each individual customer on the phone to address potential problems! Oh wait, no they don’t do that…

Ladies and gentleman, please be aware that this happens daily and sadly enough some people are uninformed or are tragically taken advantage of because of their level of trust.

Computer Hacker

Likelihood Of Authenticity

Microsoft or anyone from the Windows team would not and will not ever call you to speak with you about an individual problem.

Furthermore they will never ask for your credit card or personal information so don’t be foolish and give it out regardless of how convinced you are that they are trying to remedy a problem with your computer system. If you want to know more, you can go to the site and find all the details you need.

The reason I’m writing this post is because today for the second time I’ve received a call from someone pretending to be from the “Windows Live” team. The first occurred probably around a year ago but both calls ended the same way.

I work in IT. I’m a geek by passion and techie by nature. As soon as I hear someone on the phone saying they are from any large company and have noticed something with my particular machine I instantly grin and try and hold back my laughter.

Do You Really Think I’m That Stupid?

The truth is that many people aren’t necessarily stupid, but are unaware or uneducated on the plausibility of this scenario. This simply will NEVER legitimately occur. Now this goes for almost all “random” phone calls where the end result is someone asking for your credit card to fix a problem. Don’t fall for it.

This is still a prominent issue today because there are a lot of people that do in fact believe it’s real and do give out their credit card information in hopes of the mysterious problem being solved.

A Real Life Example

This is a true story that unfortunately happened to a colleague of mine. He got a call from his wife at home who exclaimed that there was a major issue on one of their computers but luckily the windows team called her and informed her of the problem. Yes, she fell for it. find here more information related to computer technology.

Right away my colleague asked shockingly if she gave out their credit card information. “Yes I did and the problem has been solved “, she retorted. Queue the smack on the forehead, rolling eyes and unending head shake.

You have to keep in mind that some things are obvious to people involved in a particular field or expertise but others just don’t know, and when they hear that they’ve caused a problem they are usually eager to fix it.

Confused Woman

Back To My Story

Now my two calls were identical and probably the same script my colleagues wife heard.

First an odd caller ID such as “v31702460400001″ comes up, and the number in one of my cases was 1-253-802-0308.

“Hello? I am from the Windows Live team and I’m calling about a problem with one of your computers”. To be honest I haven’t ever heard what they say after that because I can’t help but burst out with, “No your not. Microsoft wouldn’t call someone individually about a problem.”

From there the person on the other end will search their brain for the next words to say, perhaps saying they didn’t understand or couldn’t hear me. I continue on with my allegations that they are a scammer trying to steal from people and need to get a life earning an income legitimately. I’ll start asking for their personal information even though they’ll probably lie and it wouldn’t help much anyway since I doubt the authorities would ever take it seriously and devote time to resolving this repeat issue.

That’s right about where they hang up.

Oddly enough after the call today, 10 minutes later I got a pre-recorded call from 1-250-881-1305 regarding reducing credit card debt etc. If it’s a coincidence or non-related it makes no difference to me as I just hang up on this spam.

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Conclusion

Moral of the story is to be logical and never give out your information to anyone who calls you. A few tip offs might be that the Caller ID is numeric or odd, that the caller claims to be from a massive corporation, and not to sound racist but in my two cases just happened to have a foreign accent. Share this with friends and family because chances are, there’s a bunch of them that are just too trusting and will fall for this scam.

Unfortunately, situations like this question the real value of telecommunication customer service. Still there are a lot of companies that use these services so their customers can get friendly and professional operators. Enterprises can use various services instead such as unified communications and collaborations that were created to help multiple devices interact with each other with added security.

Make sure to visit villagevoice for further information.

Check out http://pcnanswers.com/services/24-hour-answering-service/ to learn more.

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Surprise, Facebook Settlement Email Is NOT fake

In this digital age we are bombarded with spam emails claiming you’ve won a trip or money. In fact I’d bet that anyone who has had an email account for more than a year and hasn’t received one of these is either lying or doesn’t realize their email provider has a spam filter.

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The Facebook email in focus is titled “Re: LEGAL NOTICE OF SETTLEMENT OF CLASS ACTION”.

According to Forbes around 125 million Facebook users received the notice as suggested by court filings.

Of course unknowingly, the majority of people will/have tossed the email directly in the trash and disregarded is as nothing but a fraud that got past the filters.

It’s the real deal and not a malicious ploy to get access to your bank account or other information reports Forbes. It actually originates from a lawsuit from 2011 known as “Fraley vs. Facebook”. The issue was that the social networking giant decided to put some of it’s users in “Sponsored Story” ads. These ads pertained to what users “liked” but didn’t necessarily reflect to opinion or context in which someone “liked” something.

3 months after Facebook launched the “Sponsored Story” ads a group of plaintiffs led by seamstress Angel Fraley sued Facebook claiming that it was against the law to use their names and likenesses in ads without permission, and without payment. Facebook responded by knowing where to get a hold of the finest Georgia car wreck attorney and dig up embarrassing material from Fraley’s account and thus she walked away. Also you can find the best attorney for family here. At The jensen law Offices , we understand how important and stressful the issue of child support can be. We are committed to pursuing practical and effective solutions for our clients facing child support issues. We ensure our clients understand the child support process in Arizona and we passionately assist them in protecting what is most important to them.

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The incident resulted in a settlement of $20 million that was agreed upon in December between the plaintiffs and the social networking website.

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Fast forward to now where most people don’t have a clue about the legitimacy of this email. A decent amount of money announced in the settlement will cover the class action lawyers and the remains will be divided up to the Facebook members who appeared in the “Sponsored Story” ads. Now I know you’ve already or are just about to scramble to your inbox and dig through the trash/spam but sadly enough, you won’t be hitting it rich even if you did receive an email. You will only get maximum $10. If there are too many people claiming the settlement or if the amount that each person will receive is less than $5, then it will instead go to a bunch of non-profit organizations that deal with privacy issues. If you feel like you need any sort of legal representation navigate to this website to find a firm that will take care of you. since using legal help for this is essential and that you can find at this content online.

After the lawyers are paid there will be about $12 million left and even though it’s not a lot of money for each user, it’s likely that the payments will end up going to the non-profits.

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